# AI Lead Qualification Platform

> Inbound leads are qualified through a multi-channel stack - web chatbot, OTP phone verification, and AI voice calls via SIP trunking - with every conversation analyzed for intent, objections, and next steps. Operators get a dashboard with AI-generated summaries instead of reading every transcript.

**Category:** Voice AI · Lead ops · Conversation analytics  
**Role:** Solo full-stack + AI engineer  
**Status:** Production  
**Year:** 2025  
**Canonical URL:** https://koratmeet.in/projects/lead-qualification

## Summary

End-to-end lead qualification platform integrating chatbots, phone verification, OTP flows, SIP-based Voice AI calling, and AI-generated conversation summaries in a unified dashboard.

Production platform that replaces manual lead triage with automated qualification, verification, and voice outreach - surfacing structured insights for sales teams.

## Problem

Inbound leads sat unqualified in shared inboxes. Manual phone verification and triage slowed sales response. Call insights were trapped in recordings nobody had time to review.

## Solution

A unified platform where leads enter via chatbot, pass OTP phone verification, get qualified by AI voice calls through SIP trunking, and surface in a dashboard with AI-generated conversation summaries and scoring.

## Architecture

Lead → Chatbot → OTP Verify → Voice AI → Analytics → Dashboard

## Stack

- OpenAI
- ElevenLabs
- SIP Trunking
- Webhooks
- n8n
- Node.js
- Supabase
- PostgreSQL
- REST APIs

## Metrics

- **Channels:** Chat + Voice + OTP
- **Voice AI:** SIP + ElevenLabs
- **Insights:** AI summaries
- **Status:** Production

## Key engineering decisions

### Multi-channel qualification, not chat-only

Phone verification and voice calls catch leads that chat alone misses - especially in markets where voice is the primary sales channel.

### AI summaries over raw transcripts

Sales reps get structured insights (intent, objections, next steps) instead of wall-of-text transcripts - dramatically faster triage.

### SIP trunking for production voice

Direct SIP integration gives control over call routing, recording, and cost - versus relying on a single SaaS voice provider.

## Build notes

- Chatbot flow extracts firmographics and intent before routing to verification
- OTP verification gates high-value leads before voice outreach
- SIP trunking enables AI voice calls with ElevenLabs TTS and speech-to-text
- Conversation analytics pipeline extracts objections, sentiment, and action items
- Dashboard aggregates lead status, call outcomes, and AI summaries for sales reps

## Results

- Every inbound lead qualified and routed within seconds
- Voice outreach automated with AI-generated conversation insights
- Sales team operates from a single dashboard with AI summaries
- OTP verification reduces junk leads before voice spend

## What this demonstrates

- Multi-channel lead qualification (chat, OTP, voice)
- Voice AI with SIP trunking integration
- Conversation analytics and AI summaries
- Production dashboard for sales ops
- End-to-end Voice AI with SIP trunking in production
- Multi-channel qualification: chat → OTP → voice → analytics
- AI conversation summaries as a product feature, not a demo
- Full-stack: frontend dashboard, backend APIs, voice infra

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Built by Meet Korat, AI Automation Engineer. Contact: meetkorat903@gmail.com · https://koratmeet.in